Terms & Conditions

Legal Disclaimer

‍Please note that the data you include in this form will be sent to us at Aludra Estates L.L.C via the Internet. There are risks involved in electronic communication. Please refer to our Privacy Policy for further information.

By submitting a form via this website, you consent that, for the purpose of contacting you, responding to your query, directing you to the appropriate person within Aludra Estates L.L.C, and providing you with publications or materials relating to our events and seminars, digital capabilities, investment products and services, and investment service providers, by such communication means as we deem appropriate (including by email, voice call, or text message to any phone number that you provide to us), your name, phone number, country of residence, and email address (your “Data”) may be shared, in electronic and/or physical form, with employees of Aludra Estates L.L.C in Dubai.

Cookies and Tracking Policy

‍Aludra Estates L.L.C and all its affiliates ("Aludra Estates L.L.C", "we" or "us") understand that you entrust us with personal information, and we take seriously our data privacy obligations. We strive to make you feel comfortable with the measures we take to protect and safeguard your personal information. This Cookies and Tracking Policy ("Policy") describes in detail how we handle information that we collect through our various digital channels such as our website for example for a website by clicking "I agree" to the popup describing our website tracking tools, or by clicking "accept" when you first access our website you agree to our use of your information as described in this Policy and in accordance with the particular privacy settings you selected.

Terms & Conditions

‍Aludra Estates L.L.C Privacy Policy | Last modified: May 2023Your privacy is very important to us. Aludra Estates L.L.C (collectively, the “Site”), provides this Privacy Policy to explain the ways in which we collect, use, share and protect personal data (“Personal Data”).

This Privacy Policy applies to persons and businesses anywhere in the world that may access the Site. By using the Site or any of our services, you agree to be bound by this Privacy Policy in its most recent iteration. If you do not wish to provide Personal Data or be bound by this Privacy Policy, you may not use the Site.

We reserve the right to modify or replace this Privacy Policy at any time by updating this document across the Site. You agree to be bound by the most recent version of the Privacy Policy available on the Site.

Personal Data Collection

1. ‍We collect Personal Data from people when they access our Site or our services. Our legal basis for collecting and processing your Personal Data is your explicit consent when accessing the Site or services and a legitimate interest and need in order to provide the services. We may collect the following Personal Data from users:
2. Information you submit to us or our services. If you submit information through the Site, including through any contact form, live help feature, or other submission functionality, we will collect any Personal Data you submit.
3. Information automatically collected by Aludra Estates L.L.C. We may use cookies, log files, clear gifs, and other analytics tools to track the ways in which you use and interact with the Site and our services. This information helps us analyze and improve our features. You may be able to disable cookies in your web browser or mobile device. However, disabling cookies may prevent you from taking full advantage of the Site or its services.
4. Information required for technical or customer support. If you contact us for technical or customer support, we may collect any Personal Data you provide to us.

Personal Data Use and Sharing

‍We use Personal Data to provide the Site and services and to comply with applicable laws. Specifically, we may use your Personal Data in the following ways:

1. To provide the Services to our clients and the clients of Third-Party Clients.
2. To optimize and customize your experience when using the Site.
3. To enable you to search or use third-party real estate listings (which may include the MLS®). This requires us to share your Personal Data with third parties to provide these services.
4. To present offers that we believe you may be interested in.
5. To work with you as a client, either of Aludra Estates L.L.C or of a Third-Party Client.
6. To contact you about the Site, our Services, or other features we may offer.
7. To provide an email newsletter or other administrative or marketing messages via e-mail. You may unsubscribe at any time by following the links in any emails sent by us.
8. To process any payments you may make. This may require us to share your Personal Data with third parties to provide these services.
9. To provide customer or technical support.
10. To analyze the way in which you use the Site the Services. We may use Google Analytics to collect information about use of the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable Personal Data. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (available at www.google.com/analytics/terms) and the Google Privacy Policy (available at policies.google.com/privacy). You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.We respect your privacy and do not share your Personal Data except (i) as described in Section 2(a), (ii) as required by law or (iii) in defending or bringing a legal action in which you are involved.

Children

‍Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect Personal Data from anyone under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly remove the information.

Security

‍Aludra Estates L.L.C is committed to protecting your security. We utilize various methods of protecting your Personal Data, including encryption. Nevertheless, transmission of Personal Data cannot be made completely secure. For that reason, you agree to transmit Personal Data to Aludra Estates L.L.C solely at your own risk.

International Privacy

‍Aludra Estates L.L.C is primarily operated and managed on servers located and operated within the United States. In order to provide our products and services to you, we may send and store your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United States, your Personal Data may be transferred outside of the country where you reside or are located, including countries that may not or do not provide the same level of protection for your Personal Data. We are committed to protecting the privacy and confidentiality of Personal Data when it is transferred. If you reside or are located within the European Economic Area and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the European Economic Area to the extent feasible under applicable law. By using and accessing our Services, Users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of Personal Data on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

Accessing and Updating Personal Data

‍You may request to access, correct, or delete your Personal Data at any time. We respect your right to control your data and will respond to requests for information and, where applicable, will correct, amend, or delete your Personal Data.

EU General Data Protection Regulation (GDPR) Rights

‍If you live in the European Union, you have specific rights arising under the EU General Data Protection Regulation (GDPR). These are:

1. Right of Access: you have the right to be informed of, and request access to, the Personal Data we process about you.
2. Right to Rectification: you have the right to request that we amend or update your personal data where it is inaccurate or incomplete.
3. Right to Erasure: you the right to have Aludra Estates L.L.C delete your Personal Data.
4. Right to Restrict: you have the right to request that we temporarily or permanently stop processing your Personal Data.
5. Right to Object: you have the right to object to us processing your Personal Data on grounds relating to your particular situation or for direct marketing purposes.
6. Right to Data Portability: you have the right to request a copy of your Personal Data in electronic format and the right to transmit that personal data for use in another party’s service.
7. Right not to be Subject to Automated Decision Making: you have the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.We respect your privacy and do not share your Personal Data except (i) as described in Section 2(a), (ii) as required by law or (iii) in defending or bringing a legal action in which you are involved.

DATA CONTROLLER AND HOW TO CONTACT US

‍The Personal Data we collect and process is controlled by Aludra Estates L.L.C. If you have any questions, please email info@aludra.ae.

Last Updated: May 2023